Power Hair Collection upholds the highest standards of customer service.

We are confident that you will be 100% satisfied with your Power Hair, but in the case that you would like to exchange your new and unused hair, we offer a 10 Day Return Policy. 

You have 10 days from the date you receive your hair to contact us via email info@powerhaircollection.com for EXCHANGE ONLY.

*ALL RETURNED HAIR MUST BE UNUSED, IN ORIGINAL PACKAGING WITH TAGS ATTACHED.

Once your claim has been processed by customer service you will receive instructions via email on how to return your hair. You are responsible for return shipping.

UNDER NO CIRCUMSTANCES will we exchange hair that has been used, processed or returned without tags and original packaging. 

We will accept exchanges at our own discretion.  Hair that does not meet our return requirements will be returned to the sender. 

If you receive defective hair or an incorrect order please contact info@powerhaircollection within 48 hours of receiving your hair.